RETURNS & REFUNDS
Since each case is hand made and customized to the customers order we do not take returns or refunds. If the case arrives damaged please email us with the picture and we will be in contact with UPS. **Please note that while we do strive to offer cases that are both affordable and protective, we do not guarantee to prevent all damage to your case/device.
Our goal is ship your order within 5-7 business days from receipt, but this can vary based on order volume or stock supply. Often the turnaround is much quicker, but sometimes it can be a little longer as well. If there are unusual delays with your order production, we will contact you via email to let you know.
FREQUENTLY ASKED QUESTIONS
Do you provide International delivery?
We currently only ship domestically in the United States.
Do you make custom cases?
Yes. We can create a unique design with one of your own photos. After placing your order please email your order number and picture to firstname.lastname@example.org or dm your order number and picture to @shoptaylorlynn on Instagram.
What phone models/sizes do you offer?
Do you accept returns?
Since each case is hand made and customized to the customers order we do not take returns. If the case arrives damaged please email us with the picture.
How can I contact you?
You can email email@example.com or dm @shoptaylorlynn on Instagram.